Global Claims Management

A large broker has implemented Genoa with a multi-national customer to manage its claims worldwide and implement a loss control program.

Key Features

• Completely automated claims process
• Instant real-time access by corporate risk managers, brokers, 3rd party claims adjusters and insurers
• Automated notifications
• Correspondence engine
• Comprehensive audit trail

Benefits Realized

• Eliminated redundant data entry
• Saved substantial courier costs
• Provided strong central management and enforcement of loss control measures
• Streamlined the collaboration between multiple adjusters, insurers of different layers, the claimant, broker and insured
• Decreased time to resolution
• Offered complete transparency to all parties