Online Cargo Insurance

A global broker has leveraged Genoa to sell cargo insurance online through a self-service web portal to small and mid-sized freight forwarders

Key Features

• Easy registration process incorporating both automated and manual components
• Streamlined interaction between automated and manual servicing components
• Automated rating and insuring terms & conditions
• Instant coverage for a broad range of shipments
• Collaborative referral handling
• Real-time certificate issuance
• Credit card payment processing
• Online claims reporting and status
• Powerful reporting tools

Benefits Realized

• Thousands of small clients managed by a small team of 2 brokers
• Broker is able to reach a market segment it couldn’t otherwise service economically
• Broker’s online e-commerce offering strengthens its brand as forward-thinking and technologically advanced
• Tight control over the program limits exposures
• Analytical reporting helps optimize rating