No matter the line of business, the successful implementation of portals can be a game-changer. With ever-changing market conditions and increasing consumer expectations for service and accessibility, insurers are scrambling to upgrade, enhance or replace legacy systems. The need to accommodate shifts in business model, evolving distribution channels, and speed-to-market challenges means portals are often put on the back burner, left to wait for after the legacy modernization is complete and insurers are ready for the next step.

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