Customer Satisfaction with Oceanwide’s Policy Administration Solution, Bridge, Drives Win

Atlanta, GA – May 21, 2013 – Oceanwide, Inc. (Oceanwide), a leading provider of cloud-based insurance applications for the global specialty and property & casualty (P&C) insurance industry, is proud to announce the company has been selected as an ACE Award recipient for policy administration systems.

“Oceanwide’s RAVE award in the category of ‘Policy Administration Systems’ reflects their clients’ high satisfaction levels,” said Matthew Josefowicz, managing director of Novarica, and lead researcher for the Novarica ACE Rankings. “They received especially strong scores for the quality of their functionality and technology, and for their ability to deliver.”

The RAVE Awards, sponsored jointly by Novarica and Tech Decisions, are presented to outstanding software and IT solution providers specifically serving to the insurance industry, and are based upon responses provided by insurance company executives via a web survey. The Average Customer Experience (ACE) web ranking system measures overall satisfaction of insurance company executives with their suppliers’ IT solutions and services. The ACE methodology creates rankings based on five key perspectives (Tech, Staff, Functionality, Organization and Overall Customer Satisfaction), thereby offering a 360° view on the solution or service provided from functionality to customer care.

“In over 16 years, Oceanwide has never lost a customer,” said Mitchell Wasserman, president and CEO of Oceanwide. “We attribute this to our customer-centric product innovations, responsiveness to custom requirements, and customer care and support. We engage our customers on a regular basis to understand their business needs, workflows and challenges and leverage product customizations to benefit all of our clients. We are extremely proud of our high ranking amongst our customers and will continue to create solutions that improve efficiency and drive business growth.”