Implementation Management
In order to obtain a successful implementation, all business processes must be properly aligned with technology and ensure that all integration points are sound. With Oceanwide’s team of professionals, business process improvements can be identified to increase profitability and maximize the use of technology.
Oceanwide believes accountability and meeting deliverables are vital to success. We will develop and manage the implementation plan from discovery through go-live, ensuring that all aspects of the project are considered and outlined.
Training
In order to maximize your IT investment, users must take full advantage of an application’s functionality. Oceanwide’s Professional Services team ensures users are well-trained and are familiar with the applications on-line help as well as its resource materials. Our comprehensive user guides are designed to navigate users through the application and address the most frequently asked questions.
Oceanwide offers training in several formats from train-the-trainer, to classroom environments onsite or at Oceanwide’s facilities, as well as interactive web-based training. No matter the environment in which training takes place, Oceanwide’s professionals can customize the sessions ensuring that your expectations are met.
In addition to initial training, Oceanwide’s Professional Services are always available post-implementation, to provide additional contextual training maximizing your return on investment.
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